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Slope Health & Fitness

808 Union St
Brooklyn, NY 11215

This business has been closed

Ph: 7187834343

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Also in Brooklyn

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Customer Feedback

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neversent (customer) on CitySearch
2008-06-12
I've been a member of this gym for years. It's conveniently located for me, small but clean, and serves my needs. Because I have been a member for years, it's relatively cheap compared to say Crunch or NYSC. I have always had the monthly fee automatically deducted from my checking account. Unfortunately, about 2 years ago, I started getting phone calls every couple of months telling me my membership had expired (when it had been deducted already that month) or, worse yet, I would show up, and, even though it was paid, they would say I was delinquent and not let me work out. I've literally started carrying a bank statement printout to the gym with me (annoying, to say the least) because this has become such a regular occurrence. Whenever I speak to someone about this problem, they give me the same story, already mentioned, about their outside billing company. This morning, she said, "Maybe they haven't updated the year to 2008 yet." And I was like, um, it's June, why would this be showing up now? Plus, I already went through this in March and was assured all was fixed then. She had no answer, continued to blame an outside source and then told me that she didn't really know what was going on because she wasn't actually authorized to call up my billing info, just call people from the automated printouts. So, basically, they had someone call me who wasn't allowed to resolve the supposed "problem" she was calling about. I've hesitated to leave not just because it's cheap, but also because, when my boyfriend quit, they billed him for a year afterward with him calling every month before they stopped, and then it took him another 3 months of hounding to get them to reimburse him the nearly $1000 they had billed him in error. Getting management to resolve any billing issue has been worse than with a health insurance company. I feel like I?m stuck, but if you have the option, DO NOT JOIN and get caught up in this mess!
kibiki (customer) on CitySearch
2008-07-19
What is wrong with this place? The towels at the Slope Health & Fitness have holes in them and some of the yoga mats are torn and patched together with duct tape.
johnnydove (customer) on CitySearch
2008-07-23
I just joined the slope about a month ago and was really surprised by how much I enjoyed working out here after comparing it to the other gyms in the park slope area. I found the trainers to be very knowledgeable and friendly and very willing to give work out tips when asked. Obviously the location is great as it is right in the middle of park slope. The locker rooms are always clean and all the members that I have come in contact with have been very pleasant to talk with. I was actually surprised at how much I liked it compared to some of the other larger gyms in the area but the intimate feel of this gym really works in its favor and makes it very pleasant to go to. Have not had any of the billing problems that some of the other posts have had and really hope that I don't experience that. Overall, would recommend for those living in the park slope area.
ks8000 (customer) on CitySearch
2006-12-02
I just moved to park slope and thought I might join. I called to find out when I might be able to go over check it out, work out etc. I was told that I could pay $20 to work out and that I could find out about joining once the sales guy, James, could get in touch with me. I asked when this might be and the woman on the phone said that he was there sometimes, sometimes not, so she couldn't be sure when he'd get back to me. So I told her I really wanted to start working out soon, but that paying $20 a day seemed like it might not make financial sense, and I'd rather just join and pay the monthly fee. She said I couldn't join until I spoke with this one salesperson (but she didn't know when it would be). So, I suggested that maybe I should just go to NYSC because I could join today and she said, OK. So, I just joined NYSC. Seems like they don't really care at the Slope if you join or not. So...I can't imagine what it is like when you actually join. It's too bad because it is really convenient for me and I was ready to just sign up. Maybe they should hire another salesperson, or train the person answering the phone in sales a bit more.
xerxesxo (customer) on CitySearch
2007-02-20
The record keeping and customer service is horrible!! I was a member of the Slope for over a year, but when I canceled, they simply kept withdrawing money from my account. Worse, I presented them with my cancellation receipt and they have done NOTHING about refunding my money for over a month. Every time I call the financial manager, I'm told that the real manager is too busy to deal with the refund. Not even a bit of an update. They're obviously stalling because they know it was their fault. I have never encountered such unprofessional behavior and lack of accountability from a gym before! If your money is worth something to you, stay away...
parksloperes (customer) on CitySearch
2007-03-17
Unlike previous reviewers, I have actually found the staff (as in the people at the front desk) generally very pleasant. Unfortunately, the customer service from the management is a disgrace. I have been a member for several months, during which time despite the fact that I signed up to pay automatically each month, they have failed to figure out how to make that work . As a result, I have had to expend considerable effort to try and fix it,. The Slope, meanwhile, apparently does not consider it a part of their duties to make any effort to correct the problem--even though getting paid is far more in their best interest than in mine. I am told that they are supposed to send you written notification when your billing does not go through, but I have never seen anything like this, although they have managed to send me other mailings. I usually find out that there has been a problem when I am told by someone at the front desk that my name is on a list of people who should not be admitted. The only explanation that someone has even attempted to give me as to why my card is not being automatically charged, even though my credit card clearly works for everything else, including for them when they do it manually, is that the "outside company" that they use must be at fault. My calls to the person in charge of billing (who, to be fair, when she returns my calls, is very nice) went unreturned for two weeks. The manager did return my message (three days after I left it), but apparently after leaving me one voicemail he considered his job done, because I never heard from him again, despite the fact that I immediately called him back. All this to make sure that they get paid. I regret immensely that I am signed up for another few months of this managerial mess (I did a year membership). I will certainly not sign up again and I would urge anyone else looking for a gym in Park Slope to look elsewhere.
balzyguy (customer) on CitySearch
2007-02-23
I don't know if the staff are horribly underpaid or what - but they are universally miserable. Upon arrival you are lucky if they acknowledge your presence - let alone smile. They also love to close early regularly and only let you know with an illegible sign in the changing rooms.
leefranklin (customer) on CitySearch
2007-03-15
I have experience with most of the Health Clubs in Brooklyn. Slope Fitness stands at the top of the heap. The club's equipment is top notch and rarely out of service. Their staff is more than friendly and the previous reviewer must have been experiencing a bad day when they criticized the staff at this club. What Slope Fitness lacks in floor size of some of the other gyms, they more than make up with cleanliness of their locker rooms, attentive trainers and modern equipment. Their combination of well-placed equipment and interesting classes makes a membership at Slope a wise choice.
meredithdaubert (customer) on CitySearch
2003-04-03
I love the convenience of the Slope-it's so close to my apt. However, it's a little cramped and the classes are rather lackluster. Classes appear at inconvenient times for working people. The machines are well-maintained and the facilities are exceptionally clean.
afreese (customer) on CitySearch
2005-06-21
An amazingly rude person answers phones there. In one afternoon, got hung up on, called back to complain, to which was told "you're an " and hung up on again. Called again, was told "nobody cares. Bark up another tree. Go to another gym."
citygirl1978 (customer) on CitySearch
2005-04-17
This place is a wonderful place to go work-out. The staff are friendly, as well as the other members. It's very low-key. The equipment is great and rarely breaks, but if it does it is fixed quickly.
guvna (customer) on CitySearch
2005-05-06
You are greeted (or rather ignored) by a miserable receptionist and then have to negotiate an unpleasant grey drape to get to the changing area. Reasonable selection of machines (not as good as bigger Manhattan gyms) and not enough running machines. Perhaps because of the above shortcomings, its generally fairly empty.
nataliehale (customer) on CitySearch
2006-04-04
I have never been treated with such disrespect in any facility. I payed by phone for the month a week ago, walked 20 min. there to work out, was curtly toldI'm not a member.I told them I called in and payed, they said we dont see this and frankly do not care. I was startled by there rudeness and told them this is ridiculous I'm paying to go here and you will not let me, they had a terrible attitude with me and said, its not our problem we cant do anyhthing about it, I told them that I am paying to go somewhere that they will not let me in.. and they rolled there eyes, and said "Do you not understand us, we don't care" I left there enraged.. I'mcancelling my membership, and get my $ back tom. . I dont even know how this place is still running.
gargle (customer) on CitySearch
2006-05-21
Yes, it is small, but if you go any other time than 6-7:30pm it is pretty much empty. The staff is sweet and keep to themselves. Some classes get crowded but the trainers are fun and motivating. If you live in the slope, this is the gym for you.
kermitzefrog (customer) on CitySearch
2006-07-26
This place is my home away from home. The staff is super friendly and always willing to help. The trainers are well educated and will design a specific program that fits your needs perfectly. The gym is always clean and they have a wide range of classes. The best part is the staff; they truly make my day every time I'm in there.
jamesjoyce5 (customer) on CitySearch
2007-10-24
So my girlfriend convinced me to join this gym after having been a member at Body Reserve. The Slope looks swanky, so I figured it would be fine. Wow. I was totally wrong. The Slope is terrible. They mess up our bill on a monthly basis. My girlfriend and I have complained about this and they refuse to fix it. Honestly, they don't seem to care. 10 months after signing us up for a membership, they still can't figure out their own billing system. Everytime we walk in the desk attendant embarasses us by saying that "you owe us money". Again, this is entirely due to their own computer confusion, not a lack of payment. As far as the gym goes, it's okay at best. Definitely don't plan on going at a normal time, because it will be insanely crowded. It is typical to wait in line for a tread mill during your average working person's free time. Also, the equipment is all really close together so you've got the claustrophobic vibe going on. This vibe is furthered by the fact the gym is underground. There are only a small number of weight benches and there is usually a wait for this as well. So who is the slope for? Non-claustrophobes who love waiting around for equipment and/or going to the gym during the day. On an unrelated note, why is this the only gym in the city where the trainers just don't look that great? They aren't fat, but they aren't in great shape, either. What's up with that?
new2thepark (customer) on CitySearch
2007-11-15
I'm surprised to read about the bad comments on the slope. I just moved to the prospect park area and recently joined the slope gym and I love the gym. Its never crowded and I love the massages!!! If you want to melt like butter...get a massage from their masseuse. As for the billing, I have been here for 3 months and never had a problem.
rflemmings (customer) on CitySearch
2007-11-14
This has to be the most pleasant place to workout in Brooklyn. I have been a member of several clubs and have yet to experience anything similar to what Slope Health and Fitness has to offer. Besides the friendly staff and warm welcomes when checking in, this has got to be the cleanest facility ever! During my workouts, the training staff, unlike some clubs (Crunch, NYSC, etc.) aren't harrassing me and aren't in constant force of selling something to me. The sales guy was professional and down to earth, avoiding the common "today is the last day to sign up at this rate " shpeal. He even let my girlfriend work out with me after learning we were both from Chicago. I don't understand what these other post are about. It can't be the same club because my experience here is great.
br00klynstorm (customer) on CitySearch
2007-12-02
This club is located in the heart of Park Slope in Brooklyn, New York. Although this fitness center may not compare in size to some of the larger gyms (belonging to franchises) in NYC, the intimate setting allows for a more comfortable, relaxed and productive workout session. The Slope offers a large array of classes teaching Yoga, Pre-natal Yoga, Pilates, Spin, Kickboxing, Urban Dance Flow and Fit Forever for older members, just to name a few. There are several personal trainers on staff ready and capable of offering health advice and getting you into shape. I have lost about 15 pounds in the last three months. Upscale, classy and affordable. I love my trainer and I love the Slope!
lady18 (customer) on CitySearch
2008-02-14
The managers are rude, crass people. I actually saw a manager yell at an employee in front of a gym full of people. Totally unprofessional. Never return phone calls. No people skills.
BrooklynLady718 (customer) on CitySearch
2008-05-02
I've been a member of the Slope Health and Fitness Center for over a year now, its a great gym, the staff is professional and friendly, and the equipment and classes are excellent...
Citysearch User (customer) on CitySearch
2008-12-19
Slope Health & Fitness is in a convenient location. The staff is professional and the program is beneficial. The place is clean and has a warm and inviting atmosphere!
Contributor (customer) on CitySearch
2006-04-26
In Short
This sleek, small facility is located in the hub of yuppified Park Slope. Making good use of the space, bright white glass grids divide cardiovascular and weight rooms from class areas. The range of group workouts includes yoga, spinning, Capoeira and Total Body Ball, a conditioning that utilizes a stability ball to increase coordination and balance. Men's and women's saunas help loosen muscles before or after, and a massage therapy area works out kinks.
br00klynstorm (customer) on CitySearch
2007-12-02
This club is located in the heart of Park Slope in Brooklyn, New York. Although this fitness center may not compare in size to some of the larger gyms (belonging to franchises) in NYC, the intimate setting allows for a more comfortable, relaxed and productive workout session. The Slope offers a large array of classes teaching Yoga, Pre-natal Yoga, Pilates, Spin, Kickboxing, Urban Dance Flow and Fit Forever for older members, just to name a few. There are several personal trainers on staff ready and capable of offering health advice and getting you into shape. I have lost about 15 pounds in the last three months. Upscale, classy and affordable. I love my trainer and I love the Slope!
jamesjoyce5 (customer) on CitySearch
2007-10-24
So my girlfriend convinced me to join this gym after having been a member at Body Reserve. The Slope looks swanky, so I figured it would be fine. Wow. I was totally wrong. The Slope is terrible. They mess up our bill on a monthly basis. My girlfriend and I have complained about this and they refuse to fix it. Honestly, they don't seem to care. 10 months after signing us up for a membership, they still can't figure out their own billing system. Everytime we walk in the desk attendant embarasses us by saying that "you owe us money". Again, this is entirely due to their own computer confusion, not a lack of payment. As far as the gym goes, it's okay at best. Definitely don't plan on going at a normal time, because it will be insanely crowded. It is typical to wait in line for a tread mill during your average working person's free time. Also, the equipment is all really close together so you've got the claustrophobic vibe going on. This vibe is furthered by the fact the gym is underground. There are only a small number of weight benches and there is usually a wait for this as well. So who is the slope for? Non-claustrophobes who love waiting around for equipment and/or going to the gym during the day. On an unrelated note, why is this the only gym in the city where the trainers just don't look that great? They aren't fat, but they aren't in great shape, either. What's up with that?
bkdude (customer) on CitySearch
2007-05-12
Anyone who's a member of The Slope Health and Fitness for a year or more knows what a hell hole it has been for the last six months. The fitness manager who is white called a maintenance worker who is of latino heritage a Hispanic gangster. It is amazing to me that this guy still holds his post at the gym. Last week, a staff was canned for "gossiping" although that was never proven. In other word, it is bad to gossip, but it is ok to hurl racial epithets to your employees? It this guy in not fired promptly, the NAACP will hear about this.
Berger (customer) on CitySearch
2009-06-23
I joined this gym because it's in the neighborhood and closer to me than Crunch or NYSC. Otherwise I wouldn't have even considered it because both of those are at least well run. I signed up in April and was told (and it is in my contract) that I would pay nothing until June due to free months, etc. for signing up. They proceeded to overbill my credit card from April on. I was told by the salesperson I would get a student discount with any kind of student ID. I am in Real Estate classes and have a student ID. After the fact, as I tried to deal with the 3 months of unauthorized charges to my credit card, and the billing person who promised calls within a few days but never called, decided real estate classes were not real classes and that I was not considered a student. But rather than honoring what the salesperson had misrepresented, she said that my monthly rate would be $30 higher than what was offered by the salesperson. (the student discount was no bargain by the way!) The gym has ample equipment and classes but is all located in a cramped basement of a building. The closet-like daycare space was jammed with toys and downright depressing. I definitely would not leave my child there. (and the few children that did come obviously felt the same way by the constant crying I heard while trying to work out) The locker room amenities were broken half the time. So overall this place is overpriced on it's best day. The billing issues turned into a part time job to try to resolve. It took me at least 12 calls and several stops at the front desk to even get to the point of finding out that they were not going to honor what the salesperson had offered and to try to get the charges on my credit card to stop. Not what you want to have to deal with when you just want to go and work out! The place had less than 10 people every time I went to work out there. which may be a benefit, but speaks volumes about the membership. I've cancelled my MTM membership and had to finally file a dispute with my credit card company to keep from having the charges continue. It's just a shame with all of the local businesses struggling right now that this place is run so poorly.
luckyperry (customer) on CitySearch
2007-05-09
This place is unorganized and unprofessional. I was about to join the gym when exiting the lockerroom a black child on heelies bumped into me. When I suggested to him he should be careful and not skate indoors he replied, "my daddy owns this." Right then and there I decided not to join. As a CEO of a small publishing firm, I can already see a poorly run business. This happened several weeks ago. Since then many of my friends and neighbors have been speaking incredibly negative about the place and have cancelled their memberships.
anonmona (customer) on CitySearch
2009-03-04
At first I didn't mind that this place was so small because it's not usually crowded -- you can usually get the machine you want without much of a wait, even though there are like 4 bikes and not many ellipticals and treadmills. But it's not really the number of machines that's the problem, it's how CRAMPED the whole place is. It's weird to work out right on top of other people, especially when many of them are working with trainers who have no problem hanging out wayyyyyyy into your personal space. There's almost no space for stretching / spreading out a mat, and it's usually dominated by people working with their trainers (and the trainers definitely seem to think they take priority). The people who work the front desk and the cleaning staff are all nice, although I'd like them more if they banned cell phones. I guess the fact that they are ALWAYS cleaning should be a good thing, although it's always a little weird when they're vaccuming underneath you and constantly wiping down the machines while you're trying to work out. I definitely feel 'in the way' of one thing or another the whole time I work out, and like people who work out with trainers take priority over everyone else.
MrRite (customer) on CitySearch
2008-05-24
I have to say i am working out now at the slop fitness gym with a buddy of mine and it's so clean in the restroom i ask one of the staff cleaning member's for his name (Alberto) then i ask him if he can bring me a hand towel to the gym floor when day where ready and he came rite over when day where (Thank You).The Slope is where i suggest anyone to GO!!..if your ready to work out and the personal trainers are so good at what day do i realy got the work out i was looking for!
citygirl1978 (customer) on CitySearch
2007-07-27
small place, good equipment, rude staff that plays music that they want to listen to very loudly. Park Slope needs another gym!
oasis1001 (customer) on CitySearch
2007-06-14
I really have no rating...if the story of the skater kid saying my dad owns this is true...well then it is not a good place. We have a unique club with personal training that happened by demand...not by purchase or offering less for more! We have some very unique trainers that get results and have been in the business for over 13 years! If you have to dodge kids and pay money to meet someone that is okay....move on....our classes are only 12.00 a session with most people quiting early, but wanting more!
nkotsonis (customer) on CitySearch
2009-04-29
This gym is a great place to work out. I've gone here off and on fdor years. The place is clean, and is a family business and not a mega corporation.
Vron23 (customer) on CitySearch
2009-09-08
This place is a disaster! I decided to try out the place after my doctor recommended some weight training after my injury. It took one visit to decide this place was not for me. I concluded that the only reason I saw anyone there was because they were stuck in a membership they couldn't get out of. The sauna was unusable. The staff was rude. The facilities do not accommodate anyone with an injury...a bunch of stairs just to get in the place...and forget it if you want a massage...you have to walk up three more flights of stairs just to be annoyed by the sound of screaming children through the thin wall they call a spa. This place is hardly a place to unwind. I walked out with more stress and pain than I walked in with.
jtl2009 (customer) on CitySearch
2009-08-23
Every person I know who has been a member of this gym has had issues with billing. Everything is fine until you try to quit, then they keep charging your card and telling you there is just one more thing for you to do to get the billing to stop! Management is unresponsive. You want them to take your money and never respond to your phone messages, sign up today!
Vron23 (customer) on CitySearch
2009-09-08
This place deserves zero stars! I did not sign up for a membership there...thank god! The administrative staff is rude and unreasonable! It's my impression that they treat their employees with complete disrespect. I am betting their turnover rate is fairly high.
Christine C. (customer) on Judys Book
2005-08-05
This place is a wonderful to have a nice post work work-out. The staff is quite friendly as well are the other members. The equipment is well kept and rarely breaks. But, if anything is broken, it is usually quickly fixed. Some cons include that it's a little cramped and the classes are rather lackl...