Smith Thompson Security Edit info
972-881-2777
6901 K AVE # 101
Plano, TX 75074
Plano, TX 75074
No photo available for this business
Business Information Edit info
Security Systems ConsultantsSecurity Systems Consultants, Security Systems
Customer Reviews (33)
RandyE42
on Citysearch Aug 19, 2009This guy is really something. Mark Thompson has written most of the positive reveiws on this site. He is a very rude and unproffessional man. My system has never worked and he treats me like a dog if I call in for help. ... (more)
amandaconrad
on Citysearch Aug 16, 2009No games or tricks in pricing, I like that.. I couldn't believe the tech who came out was very neat, didn't track up the floors like last company. The world's whiniest customer is pretty happy with this deal. ... (more)
RandySchwartz
on Citysearch Jul 19, 2009They got me out of a door to door alarm company deal (beware!) in the nick of time (you ONLY have 3 days people to cancel). I don't know what I was thinking when we signed up with a Utah company for alarm service. Smith ... (more)
jasonandrews
on Citysearch May 05, 2009I am the customer service rep who assisted 'busymom' who recently posted this negative review below. We monitor these review sites regularly for any misleading information and we strive to maintain a perfect ... (more)
Busymom1
on Citysearch May 04, 2009First of all the tech was rude .Second, when it was installed, it was snowing and I did not open the backyard door. I opened it 2 days later and discovered technical problems. Called the number, it went to voicemail ... (more)
LionelPatrick
on Citysearch May 03, 2009After my home got broken in to and they cut my phone line on the side of my house (my last company NEVER told me this could happen!) I switched to Smith Thompson and the cellular monitoring hookup. Very neat. I wish I had ... (more)
tommyhaney
on Citysearch Apr 01, 2009Syrus, my sales rep at Smith Thompson helped me get out of my ridiculous 'auto renewing' contract with my old company. What a hassle, you can get out of your mortgage easier than a Brinks contract. The stupid thing ... (more)
joshrogers
on Citysearch Mar 19, 2009Other than taking a few days to get to me (they are busy I guess) the deal is really quite impressive, especially the 'no phone line' thing. No way a burglar can beat this cellular deal. Tech was nice too. ... (more)
BettyandBill
on Citysearch Mar 03, 2009Just moved into a house that had an American Ranger alarm I guess put in by the builder. Collin got me hooked up in about two days. I felt bad since the first time their tech came out, I forgot to tell them that my phone line ... (more)
marianneperkins
on Citysearch Feb 24, 2009I had a really old alarm system (circa 1980) and Brett with Smith Thompson updated my old 'radio' unit (the old version of their wireless cell unit he called it). Actually he showed me where the old analog thing really ... (more)
